However, it is certain that the next generation of e-commerce trends rests on customer experience which are being enhanced via Internet of Things (IoT), artificial intelligence, data analytics, logistics, personalization and the hyperlocal space, to say the least.
We believe by the year 2023, it's estimated that ecommerce purchases will rise from 14.1% to 22%. These estimations are highly optimistic and they show that ecommerce, as a business, is yet to reach its potential.
Here we go with WORKEXACTLY for eCommerce
We have a fully functional omni-channel eCommerce solutions that you can deploy in the cloud in order to lower costs-not having to set up an extensive IT infrastructure and maintenance or train an operational team to support it. Our solution is flexible, integrated and at the same time highly scalable. we consistently focus on customers’ good experience across all channels-from mobile, social and chat to contact center and in-store. We are fully equipped to support you on data-driven customization, cost-effective order management, fulfilment and real-time inventory management.
The areas that concern more-
1. Inventory Management
2. Product Management
3. Sales Management
4. Discounting Structure Management
5. Business Analytics
6. Financial Management
7. Logistics
8. Customer Service
Why WORKEXACTLY for E-Commerce industry?
1. B2B and B2C Functionality
2. Global reach and scalability
3. Search engine optimization
4. Rich Customer profiling
