Do you use disparate software systems to run your business mix of accommodation, retail, booking services, and restaurants? Then don’t be surprised if you experience data inconsistencies, have high costs, and can’t follow the guest journey.
With LS Retail, you can use just one platform to run your hospitality, hotel, retail and event business. On top of a traditional hotel Property Management System (PMS), you get deep retail- and hospitality-specific functionality. This means you can easily manage all your key processes: checks-ins, check-outs, spa bookings, reservations, retail sales, table and kitchen management – you name it. And since it’s a single platform, you get complete oversight.
Simplify your business environment and deliver superior experiences with our enterprise-wide solution.
Centralized control
Our software system covers the entire business front to back – from financial management to inventory, to procurement, to retail sales, food service, ticketing, reservations and events. You get a single, centralized view of your business, so you can take better, timely decisions.
What this means for you: run promotions and offers in your restaurants, stores, activities, and monitor the outcome in real time. Set prices just once in the back office, and transmit them to all your touchpoints. Manage staffing levels based on volume of reservations within your business. In short: gain control, and save time and effort.
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Put the customer at the center
With a single software system to run all your channels and operations, you can easily keep track of your customers’ past interactions and preferences, no matter if they dined at your restaurants, stayed in your resort, or simply purchased items from your online store.
This is powerful knowledge you can use to deliver personalized experiences that show your guests you really know them. And as the system covers all your sales channels, you can always offer a consistent, first-class experience to all your customers.
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Lower your operational costs
Reduce costs and get a quick ROI. With LS Retail all-in-one system, you will be able to:
Cut the number of vendors, solutions and integration points
Reduce mistakes caused by manual work
Budget accurately using real-time data metrics
Plan staffing based on need
Share real-time business data within the company
Optimize inventory and reduce waste
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