Project Service Automation (PSA) is an end-to-end project and resource management solution for firms delivering customer-facing, project-based services.
Project Service Automation (PSA) is an end-to-end project and resource management solution for firms delivering customer-facing, project-based services. Dynamics 365 PSA empowers sales and delivery teams to successfully engage customers and deliver billable projects on time and within budget, by helping you plan, estimate, and quote projects, schedule resources to optimize utilization, track and approve project tasks, time and expenses, enable internal and external team collaboration, and monitor key project and resource related performance metrics.
The success of a project, in turn, depends on the Triple Constraint- time, cost and scope. Microsoft Dynamics 365 for Project Service Automation helps you to effectively manage the first two constraints. It is an end-to-end solution that provides a single system of customer engagement for project sales, resourcing, delivery and billing. It delivers an ‘out of the box’ experience with Microsoft productivity apps and machine learning capabilities on the device of choice empowering you to deliver personalized, predictable and profitable customer experiences.