As a luxury retailer, you need to always deliver first-class service. The ideal technology will give you clear visibility of both your stock – what is available and where – and customers: who they are, what colors and styles they like, what they have previously bought, what drinks they like to have while shopping, what items they might like. LS Retail software empowers you with all the information you need to make your service more personal, and with concrete, intelligent insights that support smart, data-based business decisions.
Ensure you always have the products your customers are looking for: the system’s extremely accurate stock tracking and replenishment can be optimized per item, or item type. Manage special orders and custom designs, and give customers the white glove treatment they deserve.
Keep the entire business in line
Get a centralized, real-time view of all your key information: products, sales online and in store, customers, and more.
Set items, prices, offers and promotions just once, centrally. The information is distributed automatically to all stores, online and offline.
Track what’s been sold and what’s available, online and in each of your stores.
Simplify product information management, including export declaration and insurance confirmation.
Get real-time reports and business insights and make smart data-based decisions.
Book appointments and consultations
Manage reservations, appointments, services, and even special events in the same software you use for your sales, accounting, and inventory. Powered by reservations add-on LS Activity.
Book appointments for personal consultations at the POS or online.
Track work orders for repairs and adjustments at any POS or back office computer, and guarantee fast turnaround and exceptional service.
Plan events like invite-only parties and opening nights, and track registrations and event-related sales and offers at any POS.
Show your customers you know them
Know each customer’s preferences, habits, and past purchases, and keep your service personal and customer centric.
Send exclusive offers and information to customers enrolled in your loyalty club.
Keep track of your frequent customers’ birthdays and anniversaries, size, style preference, past purchases, and more at the clienteling POS, and deliver flawlessly personalized service.
Know what items are available and where in real time, and always deliver on what you promise.
Optimize demand planning: the system uses intelligent algorithms to analyze sales trends and suggest what to buy, and how to distribute it. Powered by add-on LS Forecast.